Contact Us

We’re here to help! Whether you have questions about our e-bikes, orders, or services, feel free to reach out to us.

📍 Address: 234 E. Main Street, Louisville, KY 40202, USA
📞 Phone: +1 (502) 994-8332
✉️ Email: support@urbanecoride.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

Our customer support team is ready to assist you during business hours. We aim to respond to all inquiries promptly and ensure your experience with UrbanEcoRide is smooth and enjoyable.